Instructional Support Services

Instructional Support Services (ISS) manages and supports instructional and curriculum design efforts by providing instructional design services, supporting the effective use of the University LMS (Moodle), , faculty and adjunct development efforts, and administering various academic technologies for Academic Affairs, including course evaluations, test scanning, and video asset management (Ensemble).

Areas of support include the following:

Instructional Support

  • Moodle and integrated technologies, such as Lockdown Browser
  • Web conferencing support (Zoom)
  • Optical test scanning
  • Media digitization
  • Assistance with video production/recording
  • Student course evaluation administration

Instructional Design

  • Adapting and designing course activities for learner-centered environments (both online and face-to-face)
  • Effectively choosing and using technologies for teaching and learning
  • Identifying efficiencies in course management
  • Curricular redesign
  • Online course design
  • Creating interactive learning tools

Instructors also have access to the Learning Commons, MRC 248, which features a Smartboard, collaboration space, and a media production suite for recording learning objects.

For additional information related to Instructional Support Services, please visit the Instructional Support Services intranet site (available to faculty, adjunct faculty, and staff):

ISS for Internal Users

How Can We Help?

Do you have questions about the tools available to you as an instructor? Or would you like help with course design? Email coursehelp@viterbo.edu for assistance. We are happy to help.

Alternatively, you can submit an IIT Help Desk request:

Submit an IIT Help Desk Request

Self-Help

Tutorials and how-to videos are available on a variety of topics, including Moodle and Office 365. 

Technology Guides      Moodle Guides

Face-to-Face Sessions

In-person sessions are scheduled during faculty in-service and out-service weeks, as well as on an as-needed basis. If you would like to schedule a session, please email coursehelp@viterbo.edu