The Help Desk can assist with all your technology requests. Your request will be addressed immediately or assigned to a second tier technician for resolution.

Search Knowledge Base or Submit an IIT Help Desk Request
(Submitting a ticket requires a Viterbo login - if you don't have one, email us instead  (parent, alumni, forgot password, etc).

Call us:  608-796-3870
Stop in to see us:  Murphy Center Room #301
Email us:  helpdesk@viterbo.edu 
  

Hours:  Mon-Thurs:  8am-9pm
             Friday: 8am-5pm
             Saturday:  CLOSED
             Sunday:  5pm-8pm

Knowledge Base/FAQ

Click on the "Self Help" Button to search for content using tag words. 
Example:  Looking for Microsoft Office?  Type in "Office free" or "office".   

Click on the "New Ticket" Button to submit a trouble ticket to report an issue or ask a question. 
Example:  How do I change my passoword? 
Example:  The Printer in Library 115 isn't working. 
* Please include all information you can pertaining to the question/issue, to ensure we can trouble-shoot and get back to you.   

Try our interactive guides, which cover a wide variety of topics:
Office 365 – Moodle – VitNet – Course Evals - Ensemble – Starfish – TracDat – Clickers – Presentations and Videos - Saving Documents

Interactive Technology Guides for Students
Interactive Technology Guides for Faculty and Instructors

IIT for On-Campus Users

For additional information related to IIT Services and Support visit the IIT for On-Campus Users (a Viterbo login is required).