The Help Desk can assist with all your technology requests. Your request will be addressed immediately or assigned to a second tier technician for resolution.
Search Knowledge Base or Submit an IIT Help Desk Request
(Submitting a ticket requires a Viterbo login - if you don't have one, email us instead (parent, alumni, forgot password, etc).
Call us: 608-796-3870
Stop in to see us: Murphy Center Room #301
Email us: firstname.lastname@example.org
Hours: Mon-Thurs: 8am-9pm
Click on the "Self Help" Button to search for content using tag words.
Example: Looking for Microsoft Office? Type in "Office free" or "office".
Click on the "New Ticket" Button to submit a trouble ticket to report an issue or ask a question.
Example: How do I change my passoword?
Example: The Printer in Library 115 isn't working.
* Please include all information you can pertaining to the question/issue, to ensure we can trouble-shoot and get back to you.
Try our interactive guides, which cover a wide variety of topics:
Office 365 – Moodle – VitNet – Course Evals - Ensemble – Starfish – TracDat – Clickers – Presentations and Videos - Saving Documents
- Printable Tech Guide (Covers basics of O365, VitNet, Moodle and Discount Software info).
- Printable Cell Phone Setup Guide for Office 365
For additional information related to IIT Services and Support visit the IIT for On-Campus Users (a Viterbo login is required).