Box Office Information

Viterbo University Fine Arts Center Box Office

900 Viterbo Drive
La Crosse, WI 54601
608-796-3100
boxoffice@viterbo.edu

Hours
Monday - Friday, 11 am - 5 pm
We open two hours before performances in the Main Theatre .
We open one hour prior to performances at the Weber Center, La Croix Black Box, and Nola Starling Recital Hall.

Ordering Season Tickets

Season Tickets 

Season tickets are on sale until August 10. To see all the great shows in our season ticket packages, view our PDF iconFine Arts Center Presents brochure

Season ticket holders for 2018-2019 may purchase individual tickets one day in advance of the general public on Monday, August 13 at 11 am.

PDF icon2018-19 Season Ticket Order Form

PDF icon2018-19 Season Ticket Package Overview

Ordering tickets is easy

  • BY PHONE: Call 608-796-3100
  • AT THE BOX OFFICE: Find us on the first floor of the Fine Arts Center
  • ONLINE: www.viterbo.edu/tickets
  • BY MAIL: Fill out the order form above and mail to:
                     Viterbo Fine Arts Center
                     900 Viterbo Drive
                     La Crosse, WI 54601

Questions? Email us at boxoffice@viterbo.edu

Hours: The Viterbo Box Office is open Monday-Friday, 11 am - 5 pm.
Summer Hours (thurough August 10): Monday-Friday, 10 am - 4 pm.

Ordering Individual Tickets

Individual Tickets

Individual tickets go on sale to the general public on Tuesday, August 14 at 11 am.  To see all the exciting performances in our 2018-19 season, view our PDF icon2018-19 On Stage brochure.

PDF icon2018-19 Individual Ticket Order Form

Ordering tickets is easy

  • BY PHONE: Call 608-796-3100
  • AT THE BOX OFFICE: Find us on the first floor of the Fine Arts Center
  • ONLINE: www.viterbo.edu/tickets
  • BY MAIL: Fill out the order form above and mail to:
                     Viterbo Fine Arts Center
                     900 Viterbo Drive
                     La Crosse, WI 54601
Box Office Information - rename

Ticket Prices: Include a $1 per ticket facility surcharge.

Payment: We accept Visa, MasterCard, and Discover credit cards. Check or credit card information for the full amount must accompany each order. We will make every effort to fill your order as requested. If seating is not available in the location requested, we will substitute the next best unless you indicate otherwise on the order form. All orders are subject to a $4.00 handling fee. An additional delivery fee of $1.00 will be charged to mail tickets.

Tickets: Due to fire codes, everyone including infants, must have a ticket. In consideration of others, please do not bring children under the age of three to major shows. There will be no refunds or exchanges for individual ticket sales. Because touring events occasionally reschedule, programs, artists, and performance dates are subject to change. In the unlikely event of a change of date or cancellation, the change will be announced as early as possible, and an attempt will be made to contact all ticket holders.

Box Office Hours: The Fine Arts Center Box Office is open from 11 a.m. to 5 p.m. Monday through Friday. For performances during the weekday the Box Office will remain open from 11 a.m. through the performance. For Saturday and Sunday performances in the Main Theatre, the Box Office will open two hours prior to the first performance and will remain open through the performance. The Box Office will open one hour prior to Black Box and Recital Hall performances.

Gift Certificates: Tickets make great gifts for any occasion. Gift certificates are available year-round in any dollar amount and can be used for Bright Star, Family Series, or NexStar Series performances.

Special Needs: Patrons with special needs should notify the Box Office when purchasing tickets so that the proper arrangements can be made.

No Smoking: The Viterbo University Fine Arts Center is a smoke-free environment.

Programs, artists, and dates are subject to change.

Patron Information

Please
The Viterbo University Fine Arts Center is a smoke-free facility. No food or drink is allowed in the seating areas. Due to contractual agreements with the performers, the taking of pictures and use of recording equipment are strictly prohibited.

Restrooms
Restrooms are located at either end of the Main Lobby and in both lounges in the balcony area. A fully accessible restroom is located adjacent to the Atrium Lobby.

Telephone
Public telephones are located in the Atrium Lobby and at the east end of the Main Theatre Lobby.

Lost and Found
Articles left in the Theatre may be located by calling 796-3737 the first weekday following the performance.

Facilities Rentals
The Viterbo University Fine Arts Center Theatre and Lobby, as well as other facilities, are available for meetings, receptions, performances and banquets. For information call 796-3737.

Fragrances
If you use perfume or scented products, please apply them sparingly in consideration of the sensitivities of other patrons.

Elevator
An elevator located on the east side of the lobby provides easy access to the balcony.

Automatic External Defibrillator (AED)
In case of emergency, an AED is located near the east ramp entrance to the theatre.

In Case of Emergency
Please locate the exit nearest your seat, and if an emergency should develop, move quickly and carefully to that exit when directed by the House Manager.

In an effort to maintain and upgrade facilities, all tickets include a facility surcharge.

Please Note

Electronic Courtesy
Please remember to turn off all cellular phones, pagers, and electronic watch alarms before entering the theatre.

Late Arrivals
Out of courtesy to the performers and audience, patrons arriving after the performance has started will be seated at the discretion of House Management.

Recording Equipment and Cameras
Cameras and recording devices of any type are not permitted in the Main Theatre. Violators are subject to removal.

Children
We welcome children old enough to enjoy our performances. All guests, regardless of age, require a paid ticket.

Accessibility

Notify the Box Office at the time you purchase tickets if you require special assistance or seating arrangements. Wheelchair locations are available on the main floor and in the lower balcony.

Large print programs are available for most performances from the ushers.

A state-of-the-art personal listening system is available for those with special hearing needs. This easy to use, wireless system can be used with or without hearing aids. Call the Box Office to reserve a unit for a particular performance or for further information.

An elevator located on the east side of the lobby provides easy access to the balcony.

Questions? Call the Box Office at 608-796-3100 or email boxoffice@viterbo.edu.

Group Sales

Seeing a performance at the Viterbo University Fine Arts Center makes a great outing for any group. Gather your favorite people together from your church groups, work, family, friends, etc., and book an exciting night at the theatre.

With three performing arts series featuring nationally and internationally acclaimed artists and Viterbo University productions, you're sure to find your next special outing at the Viterbo University Fine Arts Center. Planning is easy: call 608-796-3733 or email boxoffice@viterbo.edu.

Why book with a group?

  • Discounted tickets for groups of 10 or more
  • One complimentary ticket for every 20 tickets purchased
  • Ability to buy tickets before the general public
  • Personal attention throughout your planning process

For more information, call 608-796-3733, or email boxoffice@viterbo.edu.

 

Group Sales Frequently Asked Questions

What constitutes a group?

10 or more people: friends, family, co-workers, classmates; anyone can make up a group as long as there are 10 people.

What is the group discount?

20% off single ticket prices. For every 20 tickets purchased, your group receives 1 complimentary ticket.

When is payment due?

Full payment is due at least two weeks before your selected performance. For orders placed within two weeks of the performance, full payment is due at the time of the initial reservation.

May we adjust the number of tickets prior to the performance?

Prior to full payment, you may adjust your order up or down as you need to. If you need to add seats to your order, we will do our best to find seats as close as possible to your original order. Should you decrease your order and the number of seats drops below 10, you will have to pay full price for your tickets. All sales are final. Once full payment has been received there are no refunds or exchanges on group tickets. You may add seats after final payment, pending availability. Any additional seats must be paid for at the time of order.

What if we have to cancel?

If you need to cancel, please contact us at least one month in advance. Otherwise, you will be responsible to pay 50% of the cost of the tickets. 

Where will our seats be?

Groups are given the best available seating after season ticket holders, before tickets go on sale to the general public. We do our best to get you the best seats possible. Placing your order as early as possible will ensure the best seating.

How do we get our tickets?

Tickets will be held at will call at the box office under the group contact's name. Only the group contact may pick up the tickets. If someone else is to pick up the tickets, we must be notified in writing prior to pick up. The box office is open two hours before performances in the Main Theatre and one hour before performances in the Black Box and Recital Hall.

How do we reserve group tickets? 

1. Find the performance or performances you'd like to attend (note the dates and times as some of our performances have more than one performance date/time).

2. You may order your tickets by calling, faxing or emailing us with the following information:

  • Show title, date, and time
  • Total number of seats needed and any accessibility needs (wheelchairs, hearing impaired, vision impaired)
  • Organization name, Group Contact name, address, phone number, email.

3. Pay the full amount of your order two weeks before the performance.  Payment may be made with check, money order, or credit card (Discover, MasterCard or Visa). We will only take one payment, not individual payments from your group members.

4. Tickets may be picked up at the box office up to 2 hours prior to the performance time. Tickets will only be given to the group contact or another specified person.